Software grounded in daily work.
Understanding the workflow is part of building the solution.
The focus
My work so far has focused on maintaining and improving existing first notice of loss (FNOL) software, investigating issues and making fixes.
My contribution
I work with technical and business colleagues to understand the intended behavior before making changes.
How I approach it
I value clear requirements and evidence. I use data to check assumptions and communicate technical findings in language that helps colleagues make decisions.


